Contact us

At Fitzdares, we're committed to providing you with the best possible support experience. We want to ensure that your questions and concerns are addressed efficiently and effectively.

Our Support Channels

We offer a range of support channels to suit your needs:

• Live Chat: Unfortunately, live chat is only available for registered players. Please log in to access this service.
• Email: You can contact our dedicated support team via email. We'll get back to you as soon as possible.

Help-Centre and FAQ

For quick answers to your questions, please visit our help-centre. It's packed with useful information on topics such as account management, deposits, and withdrawals.

We also encourage you to browse through our extensive FAQ section, which covers a wide range of subjects related to online gaming.

Responsible Gambling Assistance

At Fitzdares, we take responsible gambling very seriously. If you or someone you know needs support for issues related to problem gaming, please don't hesitate to reach out. We're here to help:

• Visit the GAMSTOP website for self-exclusion and account freezing options.
• Contact GamCare .
• Reach out to the National Gambling Helpline.

Technical Support

If you're experiencing technical issues with our website, please try clearing your browser cache and checking for any software updates. If this doesn't resolve the issue, we encourage you to contact us via email or live chat (if available) so that we can assist further.

Complaints or Disputes

We take all complaints and disputes seriously and strive to resolve them as quickly as possible. Please refer to our terms and conditions for detailed guidance on this process.

Communication Response Expectations

While we do our best to respond promptly, please note that response times may vary depending on the nature of your inquiry or the support channel you choose.

• Email responses typically take 24-48 hours.
• Live chat (if available) usually takes a few minutes.
• Phone calls are only an option for players with specific issues or account queries.

Account-Security Assistance

If you're concerned about security on our site, please don't hesitate to contact us. We'll be happy to walk you through the necessary steps to secure your account and prevent unauthorized access.

We understand that some users may prefer a multilingual support experience. At Fitzdares, we aim to assist players in English only, as stated in our terms and conditions.

Mobile Support

Our website is optimized for mobile play, ensuring a seamless gaming experience across various devices and browsers.

In the event of any issues or concerns regarding account security, technical difficulties, or responsible gambling assistance on your device (desktop or mobile), please don't hesitate to reach out. We're committed to supporting you throughout your online gaming journey with Fitzdares!